Terms of Service
Last updated: 16 September 2026
What this app is
EverRoot is a cosmetic routine and product-information app. It builds daily care routines from the answers you give, reads ingredient lists, and keeps a visual record you interpret yourself. It is not a medical service: nothing in the app diagnoses, treats, or measures any state of your hair or skin, and its content never replaces advice from a professional. If you have had a hair transplant, your clinic’s plan always takes precedence over anything here.
An account, from the start
Using EverRoot means having an account. Signing in is the first screen, before any question is asked, so your answers, your routine and your photos belong to you rather than to one phone — sign in on another phone and the same routine is there. You are responsible for the address you sign in with and for keeping access to it.
Verdicts are match opinions
Scan verdicts describe how a product’s published ingredient list fits the preferences you told us — never product quality or anything beyond that. Formulations change; the label in your hand always wins over our reading of it.
Some of the words are written by AI
The explanation on a scan, the summary of your answers, the answer when you tap an ingredient and the weekly report are written by AI from what you told us about your hair. They are guidance about how something matches your answers, not advice from a professional, and they can be wrong — the label in your hand always wins. Who processes what, and what is sent, is set out in the Privacy Policy.
Subscription
The app is paid-only with a free trial, billed through your App Store or Google Play account and auto-renewing unless cancelled at least 24 hours before the period ends. The free trial runs for three days and includes five product scans; scans are unlimited once the subscription starts. Manage or cancel any time in the store’s subscription settings. Deleting the app or your account does not cancel billing — cancel with the store.
Recommendations
A “better match” suggestion is picked by fixed rules from a curated catalog. If a suggestion ever carries an affiliate link, it is disclosed next to the link, and a commission never influences which product is suggested.
Your content
Your photos and data remain yours. You grant us only the processing needed to run the service described in the Privacy Policy. Don’t upload photos of other people without their consent.
Deleting your account
You can delete your account at any time: in the app at the You tab → Account → “Delete my account”, or from the account deletion page. Deleting removes your data permanently. It does not cancel your subscription — that is ended with the store.
The usual terms
The service is provided as-is; we may update these terms and the app itself, and material changes will be announced in the app. These terms are governed by the operator’s local law without prejudice to your mandatory consumer rights. EverRoot is operated by 8x Social.
Apple-specific terms
This agreement is between you and 8x Social, Inc., not Apple. Apple is not responsible for EverRoot or its content, and has no obligation to provide maintenance or support. If EverRoot fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price; to the maximum extent permitted by law, Apple has no other warranty obligation. 8x Social, Inc., not Apple, is responsible for addressing any claims relating to EverRoot, including product liability, regulatory conformance, and consumer protection claims, and for the investigation, defense, settlement and discharge of any third-party intellectual property claim. You represent that you are not located in a country subject to a U.S. Government embargo or designated as a terrorist supporting country, and are not on any U.S. Government list of prohibited or restricted parties. Apple and Apple’s subsidiaries are third-party beneficiaries of this agreement and may enforce it against you. Contact: support@geteverroot.com